Tuesday, December 3, 2013

Gradebook stopped working on Windows computers since Java Update

Many staff have approached me or brought their windows laptops in so I could fix the variety of problems with opening Gradebook since upgrading to the  newest version of Java.  Here are some steps you can attempt on your Windows computers at home if you are having issues opening PowerTeacher Gradebook.

For those that have run updates on their Windows computers and Java was updated to version 45, this is how to remove it and then reinstall version 40.

1) Log into your Windows computer
2) Go to Control Panel / Programs / Uninstall  (this may be different depending on version of Windows
    you are running)
3) Look for references to Java 7 version 45
4) If you right click on these, an option to Uninstall will appear - click that.
     Here is a link on how to uninstall a windows program: http://windows.microsoft.com/en-us/windows/uninstall-change-program#install-change-program-windows-7&uninstall-change-program=windows-vista

5) Once you have uninstalled all references to Java 7 version 45 then you are ready to install the version of Java that works with PowerTeacher Gradebook.

6) Go to this link to download a version of 1.7.0_40 for your PC:
    http://apps.fsd1.org/downloads/jre-7u40-windows-i586.exe

7) Once this is downloaded, install it
8) Restart your PC
9) Then go to PowerTeacher and launch your gradebook the way you used to.

If this does not fix the problem, please email me the error you are getting so I can look into further instructions for you.

Happy Grading!  

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